Types of personal information we may gather

Purchases - When you place an order, you give us your name, address, phone number and e-mail address plus credit card information. If you create an online account with us, so that you may place orders more conveniently, you authorize us to store your name and shipping address(es), credit card and billing information. Any data we request that is not required will be specified as voluntary or optional.

Special Offers, Discounts, Promotions - We may also send you e-mails or mailings with special offers and promotions. If you don't want to receive these you can unsubscribe at any time.

E-mail newsletters - Your e-mail address will never be supplied to 3rd parties or rented to anyone.

Information Automatically Collected

We use automatic methods such as cookies and single-pixel GIF images alone or in combination with personally identifiable information you choose to provide us, to make our websites work better, to understand websites' usage and trends, deliver a more personalized experience and to improve our content and offerings.

Examples of the information we collect and analyze using such methods include, without limitation: the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; login name and password; type and version, operating system, and platform; purchase history, which we may aggregate with similar information from other customers; the full Uniform Resource Locator (URL) clickstream to, on, and from our websites, including date and time; cookie information; products you viewed or searched for; and your purchase history. We may also use software tools to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

We do not transfer cookies associated with our websites to any other company, nor do we authorize any other company to access the cookies we have placed on your computer's hard drive.

We do not install any spyware or adware in connection with our websites, or distribute any commercial message, or authorize any third party to distribute any commercial message, by means of spyware or adware. "Spyware" or "adware" is any software which has been downloaded to and/or installed on an Internet user's computer, without the user's actual consent, and facilitates the distribution of any commercial message to the user. If you feel you may have spyware from another company installed on your machine, there are various anti-spyware/adware software applications available on the Internet to identify if this has occurred.

Our business partners

In order to ship and track merchandise, we make your name and address available to such companies as United Parcel Service, FedEx, and the U.S. Postal Service. In no instance are these business affiliates allowed to use your personal information for any other purpose.

We also contract with two outside services, Yahoo Analytics and Google Analytics, to help us better understand your use of our websites. Both services place cookies on your computer to collect various kinds of information for us related to your use of our websites, so that we may continue to refine and improve the sites for our customers. We do not allow Yahoo Analytics or Google Analytics to collect any credit card, user name or password information, nor are they allowed to use data that they collect for us for any other purpose. Additionally, both services are contractually required to maintain all the information collected for us in strict confidence.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To personalize your online experience.
Your information helps us to better respond to your individual needs.

To make improvements to our website.
We are always making changes and adjustments to our website based on the information and feedback we receive from our customers.

To improve customer service techniques.
Your information helps us to more effectively respond to your customer service requests and support needs.

To process orders and transactions.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company or third party for any reason, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

To send periodic emails and notifications.
The email address you provide for order processing, may be used to send you product information and updates pertaining to your order or request, in addition to company news, website updates, promotions, related product or service information, etc...

Note: If you have further questions, please call us toll-free at 1-877-4K9-MEGA we recommend sending an e-mail to contact us regarding subscriptions.